Tag: achieve e-commerce success with a strategic 3PL partnership

Spring Cleaning Your Supply Chain: 3 Key Areas to Audit

Logistics, data-driven supply chain, e-commerce, Sell online, 3PL, Business,

Estimated reading time: 2-3 minutes

March is a time for renewal – a time to shed the winter blues and embrace a fresh start. For many, this translates to a thorough spring cleaning of their homes. But what about your supply chain?

Just like your home, your supply chain can benefit from a periodic audit to identify inefficiencies, reduce costs, and improve overall performance. This March, we encourage you to conduct a thorough spring cleaning of your supply chain by focusing on these three key areas:

1. Inventory Audit:

  • The Problem: Excess inventory ties up valuable capital, increases storage costs, and risks becoming obsolete.
  • The Solution: Conduct a thorough inventory audit to identify slow-moving or obsolete stock. Utilize data analytics to review historical sales data and forecast future demand. Consider implementing inventory management techniques such as ABC analysis (classifying inventory based on value and usage) and just-in-time (JIT) inventory management to minimize excess stock.
  • Selery Fulfillment Advantage: Our advanced Warehouse Management System (WMS) provides real-time inventory visibility and data-driven insights to help you optimize stock levels, minimize waste, and maximize profitability.

2. Carrier Performance Review:

  • The Problem: Inconsistent delivery times, high shipping costs, and frequent delivery delays can negatively impact customer satisfaction and erode profitability.

  • The Solution: Analyze key performance indicators (KPIs) such as on-time delivery rates, damage rates, and shipping costs for each carrier. Identify carriers with strong performance and negotiate better rates with them. Consider diversifying your carrier network to mitigate risk and improve service reliability.

  • Selery Fulfillment Advantage: We leverage our extensive carrier network and negotiate competitive rates on your behalf. Our dedicated team monitors carrier performance closely to ensure timely and cost-effective deliveries.

3. Technology Assessment:

  • The Problem: Outdated technology can hinder efficiency, increase operational costs, and limit visibility into your supply chain.

  • The Solution: Evaluate your current warehouse management system (WMS), transportation management system (TMS), and other relevant technologies. Determine if upgrades or new solutions are needed to improve automation, data accuracy, and overall efficiency. Consider implementing technologies such as artificial intelligence (AI) and machine learning to optimize routes, predict demand, and improve decision-making.

  • Selery Fulfillment Advantage: Our state-of-the-art WMS is powered by the latest technology, providing real-time data, advanced analytics, and seamless integration with your e-commerce platform.

By partnering with Selery Fulfillment, you can leverage our expertise and technology to streamline your supply chain operations, reduce costs, and improve customer satisfaction.

Women’s History Month: Unbox Your Impact

Logistics, data-driven supply chain, e-commerce, Sell online, 3PL, Business, Women

Estimated reading time: 2-3 minutes

Celebrating Women at Selery: Empowering Entrepreneurs, Elevating Communities

March is National Women’s History Month, a time to honor the incredible contributions of women throughout history. At Selery, we believe in celebrating women every single day. We’re passionate about empowering women entrepreneurs, fostering a supportive environment for our team, and positively impacting the communities we serve.

We understand the unique challenges female business owners face, such as access to capital, navigating supply chains, and balancing work and family life. We strive to be a true partner, offering personalized solutions and support to help all businesses thrive.

Fueling Female-Founded Businesses:

At Selery, we aim to be more than just a 3PL provider. We want to be a true partner, offering personalized solutions and unwavering support to help all businesses thrive.

We’re proud that over 70% of our clients are women-owned businesses. By providing reliable and efficient fulfillment services, we give these entrepreneurs the time and space to focus on growing their businesses. Whether it’s streamlining order processing, managing inventory, or shipping products directly to their customers, we handle the logistics so they can pursue their passions and scale their businesses with confidence.

Our support isn’t just about business operations. It’s about fueling the dreams of women who are creating lasting impacts in their industries. When women succeed in business, the ripple effects extend to families, communities, and economies. Selery is honored to be a part of their journeys.

Investing in Our Team:

Empowering women doesn’t stop with our clients; it’s also a core part of our internal values. 90% of our warehouse team are first-generation Latin-American women, and we are incredibly proud of the strength, resilience, and talent they bring to our organization. These women are essential to our operations, and we believe in creating a workplace where every team member feels valued, respected, and empowered to reach their full potential.

We understand that empowerment starts with support. That’s why we offer competitive wages, comprehensive benefits, and growth opportunities to our employees. From ESL classes to citizenship application assistance, we’ve invested in our team’s personal and professional development to ensure they unbox their impact. By providing these opportunities, we help our team build brighter futures, both within and outside the workplace.

Giving Back to the Community:

At Selery, we give back to the community. A portion of our proceeds go directly to Help Her Rise, a non-profit organization supporting single moms. Help Her Rise provides essential resources and support to help single moms overcome financial hardship, achieve self-sufficiency, and build brighter futures for themselves and their children.

By partnering with Help Her Rise, we are able to:

  • Support single mothers in need: Contribute to programs that provide financial assistance, childcare support, and access to education and job training.

  • Empower women to break the cycle of poverty: Help single mothers achieve economic independence and build a better future for their families.

  • Make a positive impact on our community: Contribute to a more just and equitable society where all women have the opportunity to thrive.

A Commitment to Empowerment:

At Selery, we don’t just fulfill orders. We fulfill promises. We are dedicated to being a partner in the success of women-owned businesses, a supporter of our talented team, and a committed contributor to the well-being of our community. As we celebrate National Women’s History Month, we reflect on the remarkable achievements of women, but we also look to the future. Let’s continue to work toward a world where every woman can unbox her potential, reach her goals, and thrive in a supportive, equitable environment.

Why Faster Fulfillment Isn’t Just a Competitive Advantage—It’s a Necessity

Logistics, data-driven supply chain, e-commerce, Sell online, 3PL, Business, automation, customer services

Estimated reading time: 2-3 minutes

In today’s fast-paced e-commerce world, speed is no longer a luxury—it’s a necessity. With rising consumer expectations shaped by industry leaders like Amazon, customers demand fast, reliable, and often same-day delivery. Businesses that fail to meet these demands risk losing customers to competitors who can deliver faster.

At Selery Fulfillment, we understand that faster fulfillment is crucial to customer satisfaction, retention, and business growth. In this blog, we’ll explore why speed is essential and how we help businesses meet these expectations with precision and efficiency.

Why Speed Matters in E-Commerce

Customer Expectations Are Higher Than Ever:
Amazon’s Prime shipping set the bar for fast, reliable delivery, and now, consumers expect the same from every brand they shop with. According to a McKinsey report, 74% of customers say they’ll return to a retailer if their delivery experience is fast. Offering expedited fulfillment options isn’t just a nice-to-have; it’s an essential part of the customer experience.

The Cost of Slow Fulfillment:
Slow shipping increases cart abandonment rates and reduces the likelihood of repeat business. 49% of consumers are willing to pay more for faster delivery, highlighting the ROI of fast fulfillment. Businesses that don’t deliver on time risk losing long-term customers.

How Selery Fulfillment Drives Speed and Efficiency

Strategically Located Fulfillment Centers:
With Selery Fulfillment, your products are stored in fulfillment centers across the globe, bringing them closer to your customers for faster shipping. This network enables same-day and 2-day shipping options, ensuring quicker delivery and customer satisfaction.

Multi-Channel Solutions:
Whether you sell on Shopify, Amazon, or your own site, Selery integrates seamlessly with all major e-commerce platforms. We provide multi-channel fulfillment that ensures orders are fulfilled efficiently no matter where they originate. Our flexible, scalable solutions grow with your business, easily accommodating seasonal spikes or new market expansions.

Automated Fulfillment Technology:
Our advanced Warehouse Management System (WMS) and automated processes ensure fast, accurate order fulfillment every time. By reducing manual handling and optimizing order routing, we help lower operational costs and improve efficiency so you can offer faster delivery without sacrificing accuracy or service quality.

The Benefits of Faster Fulfillment with Selery

  • Customer Loyalty: Fast shipping keeps customers satisfied and coming back. With same-day shipping and real-time tracking, you enhance the customer experience, leading to repeat purchases.
  • Lower Costs: Our efficient processes help reduce errors and delays, reducing return rates and costly operational mistakes.
  • Scalability: From startups to established brands, Selery can scale with your growth, offering flexible fulfillment solutions that meet rising demand and ensure you’re always prepared for growth.

Speed Is Essential for Growth

In today’s e-commerce environment, faster fulfillment isn’t just a competitive advantage—it’s a critical factor for success. By partnering with Selery, your business can meet customer expectations with fast, reliable delivery, streamline operations with integrated technology, and scale efficiently to support future growth.

Ready to speed up your fulfillment process? Contact us today to learn how we can help you meet your customers’ growing demands and drive business success.

February Focus: Spring Into Success with Selery Fulfillment’s Seasonal Strategy

Logistics, data-driven supply chain, e-commerce, Sell online, 3PL, Business, spring

Estimated reading time: 2-3 minutes

How Selery Fulfillment Supports Seasonal Transitions

We simplify the complexities of e-commerce and logistics for growing businesses. Whether you’re managing seasonal peaks or preparing for a year-round surge, our scalable solutions meet your company’s needs. Here’s how we support your business during seasonal transitions:

  1. Scalable Warehousing and Fulfillment Services
    Managing space during peak seasons can be challenging. Selery offers flexible, scalable warehousing that adjusts to your needs—whether you’re storing seasonal inventory, preparing for product launches, or managing high-volume campaigns. Our state-of-the-art facilities ensure storage and fulfillment are always aligned with demand.
  2. Advanced Inventory Management and Forecasting
    Is it time to close out some products that aren’t selling and offer an “end-of-season sell” or clearance sale? Accurate inventory management is essential to avoiding stockouts or excess inventory. Our inventory system provides real-time visibility into stock levels, empowering you to make informed decisions. With demand forecasting and automated replenishment, we ensure your products are where they need to be when they need to be there.
  3. Streamlined Order Fulfillment and Shipping Solutions
    With orders coming in fast, we ensure they are processed quickly and accurately. Our fast picking, packing, and shipping services—integrated with major carriers—offer multiple shipping options to meet customer expectations, even during peak periods. Our platform ensures timely delivery, providing you and your customers peace of mind.
  4. Personalized Customer Support Adaptability to Last-Minute Changes
    We understand every business is unique. We offer personalized support tailored to your specific goals and challenges. From early-stage forecasting to last-minute adjustments, our experienced customer support team ensures your business thrives, regardless of the season. If you struggled to connect with your 3PL during the holiday season, now’s the time to switch.
  5. Adaptability to Last-Minute Changes
    Seasonal demand can shift unexpectedly due to weather, restocks, or changes in consumer behavior. Our flexible systems and technology allow us to adapt quickly to last-minute changes, ensuring your logistics operations run smoothly without disruptions.

Why Choose Selery Fulfillment?

Success during peak season goes beyond fulfilling orders. It’s about anticipating challenges and preparing for every scenario. At Selery Fulfillment, we provide the expertise, technology, and scalable solutions you need to thrive during seasonal peaks. Our commitment to quality, accuracy, and customer satisfaction helps you focus on what you do best—growing your business.

Ready to Prepare for Spring?

If you’re looking for a trusted fulfillment partner to navigate the spring surge and beyond, Selery Fulfillment is here to help. We’re ready to serve you, simplify logistics, and scale your business. Contact us today to learn how we can support your spring peak season and beyond.

The Impact of Winter Weather on Logistics and How Selery is Prepared

logistics, transportation, fulfillment, e-commerce, Sell online, 3PL, Business

Estimated reading time: 2 minutes

Winter weather can wreak havoc on supply chains, causing delays, disruptions, and increased costs. As a 3PL provider, it’s crucial to have a proactive approach to winter weather preparedness. Here’s how Selery Fulfillment braces for the challenges of winter and ensures seamless operations for our clients:

 
Understanding the Impact of Winter Weather on Logistics

Winter weather can significantly impact logistics operations in several ways:

  • Transportation Delays: Snow, ice, and freezing temperatures can lead to road closures, delayed flights, and reduced visibility, causing significant delays in transportation.
  • Increased Costs: Extreme weather conditions can lead to increased fuel costs, overtime pay for employees, and additional expenses for de-icing and snow removal.
  • Supply Chain Disruptions: Severe weather events can disrupt supply chains, leading to stockouts, increased lead times, and customer dissatisfaction.
  • Damage to Inventory: Freezing temperatures can damage certain products, especially perishable goods and electronics.
 
Selery Fulfillment Prepares for Winter Weather

At Selery Fulfillment, we employ a multi-faceted approach to winter weather preparedness:

  • Proactive Planning: We closely monitor weather forecasts and develop contingency plans to mitigate potential disruptions. This includes identifying alternate routes, securing additional transportation capacity, and increasing inventory levels for critical items needed to continue picking, packing, and shipping same-day.
  • Robust Communication: We maintain open communication with our clients, carriers, and suppliers to keep everyone informed about potential delays or disruptions. Real-time updates and proactive notifications are key to managing expectations.
  • Temperature-Controlled Facilities: Our warehouses are equipped with state-of-the-art temperature control systems to protect temperature-sensitive products.
  • Experienced Team: Our team of logistics experts is well-versed in handling winter weather challenges and can quickly adapt to changing conditions.
  • Carrier Relationships: We work closely with our carrier partners to ensure reliable transportation services, even in adverse weather conditions.

 

By proactively addressing the challenges posed by winter weather, Selery Fulfillment can help our clients minimize disruptions while maintaining a high level of service.

Want to learn more about how Selery Fulfillment can help your business navigate the complexities of winter weather? Contact us today to discuss your specific needs.

2025 Logistics Trends to Watch: A Selery Fulfillment Perspective

Logistics, data-driven supply chain, e-commerce, Sell online, 3PL, Business

Estimated reading time: 2 minutes

As we step into 2025, the logistics industry continues to evolve rapidly. At Selery Fulfillment, we’re committed to staying ahead of the curve and leveraging the leading industry trends to provide our clients with cutting-edge solutions. Here are some key logistics trends impacting our industry to watch in 2025:

 
1. The Rise of Sustainable Logistics

Sustainability is no longer just a buzzword; it’s a business imperative. Consumers are increasingly demanding eco-friendly practices from brands. In 2025, we’ll see:

  • Green Logistics Initiatives: Companies will invest more in sustainable packaging materials, fuel-efficient vehicles, and carbon-neutral shipping.
  • Reduced Carbon Footprints: Logistics providers will focus on optimizing routes, minimizing waste, and adopting energy-efficient technologies.
 
2. The Continued Growth of E-commerce

E-commerce continues to reshape the retail landscape. In 2025, we expect:

  • Increased Demand for Omnichannel Fulfillment: Retailers will need to provide seamless fulfillment across various channels, including online, in-store, and mobile. 
  • Faster Delivery Expectations: Consumers will demand faster delivery times, pushing logistics providers to innovate in terms of speed and efficiency. 
 
3. The Power of AI and Automation

Artificial intelligence and automation are revolutionizing the logistics industry. In 2025, we’ll witness:

  • Advanced Robotics: Robots will be deployed for tasks like picking, packing, and sorting, improving efficiency and accuracy.
  • Predictive Analytics: AI-powered analytics will enable better forecasting, demand planning, and inventory management.
  • Autonomous Vehicles: Self-driving trucks and drones will gradually become more prevalent, transforming transportation and delivery.
 
4. The Importance of Data-Driven Decision Making

Data is the new oil of the logistics industry. In 2025, data-driven decision-making will be crucial for:

  • Real-time Visibility: Tracking and monitoring shipments in real-time will improve visibility and customer experience.
  • Optimized Supply Chains: Data-driven insights will help identify bottlenecks, optimize routes, and reduce costs. 
  • Enhanced Customer Experience: Leveraging data to personalize delivery experiences and provide proactive customer service.
 
5. The Impact of Geopolitical Events and Supply Chain Disruptions

Geopolitical events and supply chain disruptions will continue to impact the logistics industry. In 2025, businesses will need to:

  • Build Resilient Supply Chains: Diversifying suppliers, building strategic inventory buffers, and developing contingency plans are essential.
  • Embrace Digital Transformation: Digital tools can help improve supply chain visibility, risk management, and adaptability.

At Selery Fulfillment, we’re committed to staying ahead of these trends and providing our clients with innovative solutions. By leveraging advanced technologies, such as electric-powered forklifts, optimizing operations, and prioritizing sustainability through packaging and recycling programs and compactors, we’re well-positioned to help businesses thrive in the dynamic logistics landscape of 2025 and beyond. We’re also reducing our environmental impact by replacing traditional lighting with energy-efficient LED lighting in our Dallas facility. We have plans to implement the same in our Salt Lake City location next.

Are you ready to scale in 2025? Contact us today to discuss your specific needs.

Navigating the Holiday Rush: Selery’s Guide for E-commerce Businesses

Holiday returns, Christmas shopping, ecommerce, Sell online, 3PL, Business

Estimated reading time: 2-3 minutes

The holiday season is in full swing, and e-commerce businesses face unprecedented demand. To ensure a smooth and successful peak season, consider these expert tips from Selery, your 3PL partner.

 

Prepare for Returns
  • Anticipate a Surge: Be prepared for a significant increase in returns due to gift purchases and post-holiday sales.
  • Avoid Overwhelm: Plan ahead to avoid overwhelming your team with returns.
  • Minimize Customer Dissatisfaction: Offer a hassle-free returns process and fast refunds.
  • Leverage 3PL Expertise: Find a 3PL with expertise in handling returns and scalability, like Selery.
 
Leverage Selery’s Expertise for Peak Season Success
  • Fulfillment Optimization: Optimize your fulfillment operations with our complete logistics approach.
  • Inventory Management: Our expertise and technology help manage inventory levels effectively during peak season.
  • Shipping and Delivery: Benefit from our relationships with carriers to secure capacity, shipping discounts, and pre-holiday delivery.
  • Customer Satisfaction: We ensure exceptional customer service and real-time tracking.
  • Mitigate Challenges: As your trusted 3PL partner, we address labor shortages, peak season surcharges, and disruptions so you don’t have to.
 
Enhance the Returns Process with Selery
  • Reduce Customer Frustration: Our customer team is knowledgeable and responsive.
  • Streamline the Process: Enjoy our automated processes and real-time tracking.
  • Handle Complex Returns: We have the capabilities to handle complex return cases.
  • Collect Valuable Feedback: Use Selery’s feedback collection to improve future offerings.

 

By partnering with a reliable 3PL like Selery, e-commerce businesses can confidently navigate the holiday rush and deliver exceptional customer experiences.

Stress-Free Holidays with Selery’s Customer Service

Customer service, Christmas shopping, ecommerce, Sell online, 3PL, Business

Estimated reading time: 2-3 minutes

The holiday season can be a whirlwind for businesses, with increased sales and order volume often leading to heightened stress levels. However, navigating this busy period can be a breeze with the right support. At Selery, we understand the importance of exceptional customer service, especially during peak times. That’s why we offer account managers who are always just a phone call away.

 
The Power of Personal Touch

In today’s digital age, it’s easy to forget the value of human interaction. At Selery, we believe that personalized customer service is essential for building strong relationships and fostering loyalty. Our excellent account managers are your go-to resource for all things customer service. They handle inquiries, returns, and exchanges, ensuring your customers receive the attention they deserve.

 
Reducing Stress During the Holiday Season

A recent study found that 75% of small business owners experience increased stress levels during the holiday season. This stress can be overwhelming, affecting productivity and overall well-being. You can significantly reduce your stress levels by having a trusted partner with incredible customer service to meet your needs, like Selery. Our team of experts will handle your logistics, allowing you to focus on growing your business.

 
Happy Business Owners, Scaling Businesses

When you’re not bogged down by waiting for a human response to an issue, you can devote more time and energy to strategic planning and growth initiatives. A study by Harvard Business Review found that businesses with happy employees are more likely to succeed. By providing exceptional customer service, Selery helps create a positive experience for you and your team that fosters employee satisfaction and productivity.

 
The Link Between Customer Service and Customer Retention

A study by Bain & Company found that improving customer satisfaction by just 5% can increase profits by up to 95%. This highlights the critical role of customer service in driving customer retention. By providing exceptional customer service and incredible 3PL services, Selery helps you build a loyal customer base that will continue to support your business.

 
Conclusion

The holiday season doesn’t have to be a source of stress. With Selery’s customer service team, you can enjoy a stress-free holiday season while growing your business. Contact us today to learn more about how our services can benefit your business.

The Power of Proximity: The Impact of Warehouse Location on Shipping

Black friday, cyber monday, ecommerce, Sell online, 3PL, Business

Estimated reading time: 2-3 minutes

Every minute counts for businesses during the holiday season. With soaring demand and increased competition, timely delivery is more critical than ever.

That’s where strategic warehousing comes into play. A PwC survey found that 80% of customers are more likely to repeat purchases if they receive their orders within 24 hours. By strategically outsourcing to warehouses closer to your customers, you can significantly reduce shipping times and increase customer retention.

 
The Proximity Factor

The closer your warehouse is to your customers, the faster you can ship their orders. This simple principle is backed by data. Studies have shown that a reduction in shipping distance can lead to:

  • Faster delivery times: Orders can be shipped more quickly and efficiently. A McKinsey study found that reducing shipping distance by 10 miles can lead to a 5-10% decrease in delivery time.
  • Lower shipping costs: Reduced transportation distances often result in lower shipping fees. The Council of Supply Chain Management Professionals (CSCMP) estimates that a 10% reduction in shipping distance can result in a 3-5% decrease in transportation costs.
  • Improved customer satisfaction: Customers are more likely to be satisfied when they receive their orders promptly. An IBM study found that 75% of customers are more likely to recommend a brand if they receive their orders promptly during peak seasons.
 
Peak Season Planning

During peak e-commerce seasons like the holidays, when order volumes surge, the importance of strategic warehousing becomes even more pronounced. By strategically locating warehouses in key regions, businesses can:

  • Reduce shipping delays: Orders can be processed and shipped from nearby warehouses, minimizing transit times.
  • Handle increased demand: Multiple warehouses can distribute the workload and prevent bottlenecks.
  • Improve customer experience: Faster shipping times can increase customer satisfaction and loyalty.
 
The Role of Selery

Third-party logistics (3PL) providers, like Selery, can be invaluable in optimizing warehouse locations and managing shipping during peak seasons. We offer a range of services, including:

  • Strategic locations: We have a network of warehouses worldwide, allowing businesses to locate their inventory strategically.
  • Fast Lead Times: We pick, pack, and ship your orders within 24 hours.
  • Demand forecasting: We examine your past sales data, seasonality trends, and other relevant factors to identify patterns and predict future demand so your products are always in stock.
  • Inventory management: We can manage inventory levels at different warehouses to ensure optimal stock levels and minimize shipping delays.
  • Technology solutions: We utilize advanced technology to track inventory, optimize shipping routes, and provide real-time visibility into the supply chain.
 
Conclusion

Strategic warehousing is crucial to a successful e-commerce strategy, especially during peak seasons. By carefully considering the location of your warehouses and partnering with a reliable 3PL provider like Selery, you can optimize shipping times, reduce costs, and enhance the overall customer experience. Let’s get started today.

Selery’s 3PL Story with Jason Taylor, CEO

Black friday, ecommerce, Sell online, 3PL, Business

Estimated reading time: 5 minutes

Selery’s journey from a simple inquiry to a global logistics provider highlights the power of prioritizing customer service, embracing innovation, and nurturing a strong company culture. Sitting down with Fulfill.com recently, our Founder & CEO, Jason Taylor, shares Selery’s origin story, growth over the years, and future vision of helping more business owners scale.

 
Selery’s First Customer

Selery’s origin is rooted in an unexpected opportunity that unfolded while Jason managed a family distribution business in Dallas. Initially focused on selling obsolete inventory through online platforms, they received a surprising request from a customer wanting storage and shipping services. Jason jokingly suggested quoting a high price to scare the customer off. Instead, the customer jumped at the offer, becoming Selery’s first fulfillment customer. 

 

Growth and Expansion: A Journey of Milestones

That moment opened Jason’s eyes to the potential of a fulfillment-focused business model that didn’t require hefty inventory investments. Three months later, they launched their first warehouse in Addison, TX. Jason found joy in helping other businesses focus on what they do best while leaving the logistics to Selery.

 

One Million Square Feet and Beyond

Initially operating from a 15,000-square-foot warehouse, the company quickly expanded as demand skyrocketed. Within months of opening their first location, they were turning clients away due to capacity constraints. 

Taking a leap of faith, Selery moved into a 100,000-square-foot facility in Carrollton, which proved pivotal in scaling operations. Though it seemed like a financial risk that could sink the company in 6 months, this bold move coincided perfectly with a major client onboarding, helping Selery fill the new space rapidly. Now, they’re approaching nearly one million square feet across the country!

 

Same Day Responsiveness

In an industry where customer service can often be overlooked, Selery distinguishes itself through prompt and personalized support. When Jason asked his sales team to engage with competitors by seeking quotes, he found that many companies failed to respond quickly or at all. 

Selery prides itself on its responsiveness—clients can expect to hear back the same day, often within hours. Each client has a dedicated account representative, ensuring personalized service that keeps clients satisfied and drives referrals.

 

Industry Trends

As the logistics sector evolves, so do the challenges and opportunities it presents. Jason observes a growing trend toward automation and robotics, although he remains cautious about its implementation given the diversity of products handled. Rising inflation and labor costs have also posed significant challenges, but Selery has successfully navigated these issues by enhancing operational efficiencies and negotiating favorable freight agreements.

 

Globalization

Looking ahead, Jason envisions a logistics landscape increasingly influenced by consumer expectations shaped by giants like Amazon. To stay competitive, Selery is strategically expanding its footprint across the U.S. and beyond, ensuring they can deliver products quickly and cost-effectively.

 

Innovative Technologies

At Selery, technology plays a key role in their operations. They’ve continually upgraded their software to make client interactions smoother. Exciting new features are on the way, which will offer detailed insights into operational costs—helping them refine pricing strategies for current and potential clients.

 

Creating Culture

Jason’s leadership philosophy centers around creating a supportive and engaging work environment. Selery operates with a unique structure, dividing its workforce into smaller teams, or “zones,” that function like independent mini-3PLs. This model fosters strong relationships among team members and with clients, enhancing morale and service quality.

Balancing work and life is important for Jason, and he credits his fantastic COO, Rory Bachman, for helping create a reliable team. This allows Jason to step away when needed, knowing everything is in good hands.

 

Serve. Simplify. Scale.

As Selery looks to the future, Jason is particularly excited about expanding and acquiring more fulfillment companies. Each acquisition brings new opportunities, and a chance to help fellow entrepreneurs and 3PL teams reach heights.

Selery is well-positioned for continued success. Whether you’re a business owner aiming to streamline operations or an entrepreneur interested in logistics, Selery’s story is a fantastic example of what can happen with vision and dedication. Connect with us to learn more about how we help businesses scale.